Overview
National Institute of Mental Health and Neuro Sciences or NIMHANS. Spread over an area of nearly 135 acres, NIMHANS is a unique institution that combines mental health and neurosciences under one roof. Such a unique approach has made NIMHANS a premier institute not just in the country but also in the world and its three pillars include service delivery, training and research.
The Vision
To be a world leader in the area of Mental Health and Neurosciences and evolve state-of-the-art approaches to patient care through translational research.
About
the requirement
A comprehensive cleaning maintenance service and support services - extremely diverse in terms of their demands, Key deliverables for the contract include 85% self-delivery, service enhancements, hassle-free service delivery.
Recommendations
and Result
- We were able to provide a hospital support management solution.
- Worked with the client’s team to introduce new processes and systems to enhance service levels and manage out cost across the portfolio.
- Productivity improvements, delivering better value for money.
- Programs were initiated to curtail employee attrition and boost employee morale
- Weekly training and quality audits were implemented to check the progress and bridge the training gaps
KCIC has developed an extensive daily workload/workflow cleaning system to ensure strict compliance with the Scope of Work specifications, and maintain the frequency of service. Our management, operational approach and specifically designed workflow and manpower plan will ensure that the NIMHANS Hospital is cleaned and in an aseptic condition that the NIMHANS Hospital, and its patients, can be felt with clean environment 7 days a week, 365 days per year.